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eBanking Services
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Do you want to be a user of our Internet Banking and Mobile Banking services?
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Ask a question
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Do you choose a means of communication with an InfoCenter operator who shall try to find the best solution for your most various financing needs?
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This service is intended for clients who wish to have permanent access to information about accounts and banking services. MKB ROMEXTERRA BANK clients will be able to comfortably carry out their banking operations 24/7, and have technical support available between the hours 8:00 a.m. and 5 p.m..
This project was developed because of a need to provide our clients with a service that allows for long-distance and top quality banking services. The TerraBanking service covers a wide range of banking services, both for corporates and individuals.
There are two types of TerraBanking subscriptions: TERRA Home, for individual clients, and TERRA Business for corporate clients.
Information Services offered
Account statements
Situation of accounts
Information about current accounts
Information about deposits
Information about running and outstanding loans
Interest rates practiced by the bank
Exchange rates
Notification of maturity
Statistics regarding receipts, payments, exchange rates, balances
Transaction history
Banking operations
Transfers between own accounts: depositing funds to the card, payment of loan installments, depositing funds for the accumulation type deposit
Regular and Treasury payment orders
Scheduling regular and Treasury payment orders
Foreign exchange
Foreign exchange conversions
External payments
Order for foreign currency transfer
Payment of Connex invoice
Payment of Romtelecom invoice
Payment of Zapp invoice
Payment of other utilities
Opening and closing deposits
Opening lei and foreign currency denominated current accounts
Depositing funds for own cards and for employees
Transfer of salaries to employee card accounts
Other services
Rapid configuration of beneficiaries
Import list of beneficiaries
Determining rights of access to services of authorized users
Import regular and Treasury payment orders to your own system
Import card salary transfers to your own system
Split loan simulator
Set notifications for loans due, deposits due, debits or credits, checks to be paid, changes in interest percentage, etc.
Changing access password
In addition to standard services available to TerraBanking clients, they may personalize the application to receive more information and notifications:
Latest transaction
Latest 10 transactions
Last card transactions
Latest 5 transactions in card accounts
Summary of deposits in balance
Deposits maturing in the coming 3 days
Installments due on loans in the coming 10 days
Lei-denominated payment order due today
Checks due for payment
Crediting an account with more than a set amount
Debiting an account with more than a set amount
Modifying the interest rate
Transaction summary
Advantages
Transactions are operated in real time, and you will have the possibility of viewing the statement to verify operations carried out
You do not need to telephone the bank to confirm payments or receipts
You may define the form of a payment order
You may import simple and Treasury payment ords directly from pre-defined XLS or DBF files
Option for co-signing documents by several persons authorized before the actual transaction takes place
Documents obtained following transactions are availabe in PDF, XLS, HTML, XML format
No specialist is required to visit your headquarters to effect the installation
Option to delegate responsibilities to accounting departments depending on company competence
Simultaneous and unlimited access to the bank’s server using TerraBanking
Access to TerraBanking is available from any computer connected to the Internet
Option to simultaneously administer several companies or branches
Option to opt for ancillary services, such as: notification by email or fax of account transactions, bank statements at various intervals, receipt by email or fax of the exchange rates, notification of maturity of deposits or loans, etc
Hardware requirements:
Minimum Pentium II PC computer, 450 MHz, 64MB RAM, Windows 98 or higher
Internet Explorer 6.0 or highe
Internet access
Cryptographic USB TOKEN with a nominal and password-activated digital certificate (available from the bank).
Software requirements:
Internet Explorer 6.0. The latest version may be installed from the Microsoft site
Adobe Reader available from the Adobe Systems Inc. site
USB Token Driver Aladdin Download. For Windows Vista 32-bit use this driver Download. For Windows Vista 64-bit use this driver Download.For Windows 7 (32-bit) use this driver Download.For Windows 7 (64-bit) use this driver Download.
IMPORTANT : Red colored eTokens are not compatible with Windows Vista or Windows 7. If You need to use TerraBanking on Windows Vista or 7 and have a red etoken please exchange-it at one of our branches, free of charge.
Optional, root certificate of the Romexterra CA server Download
CAPICOM Download
System security is guaranteed with the use of the following measures:
Client-bank communication is encrypted using SSL 3.0 128 bits protocol
Client-bank authentication is made using digital certificates issued and recognized by the bank, and exchange of keys uses the RSA encryption algorythm with a 1024 bit key
The communication of messages is encrypted using the 3DES algorythm with a 128 bit key
The EToken USB token for encrypting digital certificates is PIN-protected
Access to users is based on user name and password
The system’s security is increased by network protection measures with a firewall
Access and processing equipment is redundant and access by Internet to the bank is balanced by two Internet providers
Digital signature for transactions to ensure non-repudiation
Monthly fee EUR 0/per user
Monthly fee for non-use of the service EUR 2/per user
Installation fee ZERO
ZERO fee for payment of utilities (Vodafone, Romtelecom, Zapp)
Q: How may I benefit from the TerraBanking Internet Banking service?
A: To use the TerraBanking service you must:
be a MKB ROMEXTERRA BANK client
sign a contract to use the TerraBanking service and present this to one of the bank’s tellers
Q: What do I need to use the TerraBanking service (technical needs)?
A:
A minimum Pentium II PC computer, 450 MHz, 64MB RAM, Windows 98 or higher, Internet
Explorer 6.0 or higher;
Access to the Internet through a LAN network or a modem and phone line;
USB Token and system access passwords.
Q: I have a slow Internet connection (dial-up). Can I use the TerraBanking service?
A: Yes. But before connecting to your account, you must check the “I have a slow connection” box.
Q: There are several persons authorized to access my company’s account. Is it possible to use multiple signatures to make payments?
A: Yes. According to authorizations defined in the company’s file any combination of persons with “First Signature” and “Second Signature” may sign for payments.
Q: Can someone get into my account and make payments in my name?
A: No, there is a multi-level security system. We recommend that you not provide anyone the access information (user name, password, USB token, PIN). For more details concerning security see further on our site or send an e-mail to: terrabanking@romexterra.ro.
Q: What costs are involved?
A: Costs for services are as follows:
monthly user fee EUR 0/per user for users who have accessed the TerraBanking service at least once in the month in progress;
monthly non-use fee EUR 2 EUR/per user for users who do not access the TerraBanking service in the month in progress;
Q: What operations can I carry out using TerraBanking?
A: Creating current accounts, term deposits and accumulation type deposits, specific operations and payment facilities, transfer between own accounts, payment orders, currency exchanges, foreign currency conversions, external payment orders, foreign currency transfer orders, salary payments, payment of fixed and mobile phone services, etc..
Q: Is the service available all the time (24/7)?
A: Yes. You can make payments even on weekends, and these will be considered the same as any working day.
Q: When will TerraBanking payment orders be processed?
A:
If the payment beneficiary is a MKB ROMEXTERRA BANK client the processing will take place at the same time as the payment (instantaneous)
If the payment beneficiary is not an MKB ROMEXTERRA BANK client and the payment order is confirmed by 10:00 a.m. or on an emergency basis between 10 a.m. and 12. p.m. the processing will take place on the same day.
If the payment beneficiary is not an MKB ROMEXTERRA BANK client and the payment order is confirmed after 12 p.m. the payment will be processed on the next working day.
Q: When will my account show that I have received money from a client of another bank.
A: As soon as the Electronic Payment System transaction is imported, your account will immediately show the transaction. This operation occurs daily every three hours.
Q: Is there some way to notify the beneficiary about a transfer to his account?
A: Yes, by sending him/her by e-mail a PDF copy of the payment order, which can be printed. The supplier receives a verification code which he/she can use to verify the payment directly at our bank.
Q: Can rights of access (access to accounts, possibility of making payments, etc.) be defined for a user?
A: If you are the administrator you may assign or withdraw various rights to users authorized for access to your accounts. The range of rights able to be configured is very wide.
Q: Can TerraBanking payments be made from my card account?
A: Yes, the card account can be used as a current account.
Q: May I see account credits and balances in real time?
A: Yes, all operations in your account are available in the real time statement or through a filtered method which shows only payments or receipts above a certain amount.
Q: Can I import payment orders created with my company’s accounting program?
A: Yes, it is possible to import simple payment orders, Treasury payment orders, or salary payment files.
If you wish to become a beneficiary of this service, you must:
be an MKB ROMEXTERRA BANK client
sign a contract to use the TerraBanking service
The TerraBanking service activation contract is available to be downloaded:
Download INDIVIDUALS Version
Download LEGAL ENTITIES Version
This service is intended for clients who wish to have permanent access to information about accounts and banking services. MKB ROMEXTERRA BANK clients will be able to comfortably carry out their banking operations 24/7, and have technical support available between the hours 8:00 a.m. and 5 p.m..
This project was developed because of a need to provide our clients with a service that allows for long-distance and top quality banking services. The TerraBanking service covers a wide range of banking services, both for corporates and individuals.
There are two types of TerraBanking subscriptions: TERRA Home, for individual clients, and TERRA Business for corporate clients.
Information Services offered
Account statements
Situation of accounts
Information about current accounts
Information about deposits
Information about running and outstanding loans
Interest rates practiced by the bank
Exchange rates
Notification of maturity
Statistics regarding receipts, payments, exchange rates, balances
Transaction history
Banking operations
Transfers between own accounts: depositing funds to the card, payment of loan installments, depositing funds for the accumulation type deposit
Regular and Treasury payment orders
Scheduling regular and Treasury payment orders
Foreign exchange
Foreign exchange conversions
External payments
Order for foreign currency transfer
Payment of Connex invoice
Payment of Romtelecom invoice
Payment of Zapp invoice
Payment of other utilities
Opening and closing deposits
Opening lei and foreign currency denominated current accounts
Depositing funds for own cards and for employees
Transfer of salaries to employee card accounts
Other services
Rapid configuration of beneficiaries
Import list of beneficiaries
Determining rights of access to services of authorized users
Import regular and Treasury payment orders to your own system
Import card salary transfers to your own system
Split loan simulator
Set notifications for loans due, deposits due, debits or credits, checks to be paid, changes in interest percentage, etc.
Changing access password
In addition to standard services available to TerraBanking clients, they may personalize the application to receive more information and notifications:
Latest transaction
Latest 10 transactions
Last card transactions
Latest 5 transactions in card accounts
Summary of deposits in balance
Deposits maturing in the coming 3 days
Installments due on loans in the coming 10 days
Lei-denominated payment order due today
Checks due for payment
Crediting an account with more than a set amount
Debiting an account with more than a set amount
Modifying the interest rate
Transaction summary
Advantages
Transactions are operated in real time, and you will have the possibility of viewing the statement to verify operations carried out
You do not need to telephone the bank to confirm payments or receipts
You may define the form of a payment order
You may import simple and Treasury payment ords directly from pre-defined XLS or DBF files
Option for co-signing documents by several persons authorized before the actual transaction takes place
Documents obtained following transactions are availabe in PDF, XLS, HTML, XML format
No specialist is required to visit your headquarters to effect the installation
Option to delegate responsibilities to accounting departments depending on company competence
Simultaneous and unlimited access to the bank’s server using TerraBanking
Access to TerraBanking is available from any computer connected to the Internet
Option to simultaneously administer several companies or branches
Option to opt for ancillary services, such as: notification by email or fax of account transactions, bank statements at various intervals, receipt by email or fax of the exchange rates, notification of maturity of deposits or loans, etc
Hardware requirements:
Minimum Pentium II PC computer, 450 MHz, 64MB RAM, Windows 98 or higher
Internet Explorer 6.0 or highe
Internet access
Cryptographic USB TOKEN with a nominal and password-activated digital certificate (available from the bank).
Software requirements:
Internet Explorer 6.0. The latest version may be installed from the Microsoft site
Adobe Reader available from the Adobe Systems Inc. site
USB Token Driver Aladdin Download. For Windows Vista 32-bit use this driver Download. For Windows Vista 64-bit use this driver Download.For Windows 7 (32-bit) use this driver Download.For Windows 7 (64-bit) use this driver Download.
IMPORTANT : Red colored eTokens are not compatible with Windows Vista or Windows 7. If You need to use TerraBanking on Windows Vista or 7 and have a red etoken please exchange-it at one of our branches, free of charge.
Optional, root certificate of the Romexterra CA server Download
CAPICOM Download
System security is guaranteed with the use of the following measures:
Client-bank communication is encrypted using SSL 3.0 128 bits protocol
Client-bank authentication is made using digital certificates issued and recognized by the bank, and exchange of keys uses the RSA encryption algorythm with a 1024 bit key
The communication of messages is encrypted using the 3DES algorythm with a 128 bit key
The EToken USB token for encrypting digital certificates is PIN-protected
Access to users is based on user name and password
The system’s security is increased by network protection measures with a firewall
Access and processing equipment is redundant and access by Internet to the bank is balanced by two Internet providers
Digital signature for transactions to ensure non-repudiation
Q: How may I benefit from the TerraBanking Internet Banking service?
A: To use the TerraBanking service you must:
be a MKB ROMEXTERRA BANK client
sign a contract to use the TerraBanking service and present this to one of the bank’s tellers
Q: What do I need to use the TerraBanking service (technical needs)?
A:
A minimum Pentium II PC computer, 450 MHz, 64MB RAM, Windows 98 or higher, Internet
Explorer 6.0 or higher;
Access to the Internet through a LAN network or a modem and phone line;
USB Token and system access passwords.
Q: I have a slow Internet connection (dial-up). Can I use the TerraBanking service?
A: Yes. But before connecting to your account, you must check the “I have a slow connection” box.
Q: There are several persons authorized to access my company’s account. Is it possible to use multiple signatures to make payments?
A: Yes. According to authorizations defined in the company’s file any combination of persons with “First Signature” and “Second Signature” may sign for payments.
Q: Can someone get into my account and make payments in my name?
A: No, there is a multi-level security system. We recommend that you not provide anyone the access information (user name, password, USB token, PIN). For more details concerning security see further on our site or send an e-mail to: terrabanking@romexterra.ro.
Q: What costs are involved?
A: Costs for services are as follows:
monthly user fee EUR 0/per user for users who have accessed the TerraBanking service at least once in the month in progress;
monthly non-use fee EUR 2 EUR/per user for users who do not access the TerraBanking service in the month in progress;
Q: What operations can I carry out using TerraBanking?
A: Creating current accounts, term deposits and accumulation type deposits, specific operations and payment facilities, transfer between own accounts, payment orders, currency exchanges, foreign currency conversions, external payment orders, foreign currency transfer orders, salary payments, payment of fixed and mobile phone services, etc..
Q: Is the service available all the time (24/7)?
A: Yes. You can make payments even on weekends, and these will be considered the same as any working day.
Q: When will TerraBanking payment orders be processed?
A:
If the payment beneficiary is a MKB ROMEXTERRA BANK client the processing will take place at the same time as the payment (instantaneous)
If the payment beneficiary is not an MKB ROMEXTERRA BANK client and the payment order is confirmed by 10:00 a.m. or on an emergency basis between 10 a.m. and 12. p.m. the processing will take place on the same day.
If the payment beneficiary is not an MKB ROMEXTERRA BANK client and the payment order is confirmed after 12 p.m. the payment will be processed on the next working day.
Q: When will my account show that I have received money from a client of another bank.
A: As soon as the Electronic Payment System transaction is imported, your account will immediately show the transaction. This operation occurs daily every three hours.
Q: Is there some way to notify the beneficiary about a transfer to his account?
A: Yes, by sending him/her by e-mail a PDF copy of the payment order, which can be printed. The supplier receives a verification code which he/she can use to verify the payment directly at our bank.
Q: Can rights of access (access to accounts, possibility of making payments, etc.) be defined for a user?
A: If you are the administrator you may assign or withdraw various rights to users authorized for access to your accounts. The range of rights able to be configured is very wide.
Q: Can TerraBanking payments be made from my card account?
A: Yes, the card account can be used as a current account.
Q: May I see account credits and balances in real time?
A: Yes, all operations in your account are available in the real time statement or through a filtered method which shows only payments or receipts above a certain amount.
Q: Can I import payment orders created with my company’s accounting program?
A: Yes, it is possible to import simple payment orders, Treasury payment orders, or salary payment files.
Monthly fee EUR 0/per user
Monthly fee for non-use of the service EUR 2/per user
Installation fee ZERO
ZERO fee for payment of utilities (Vodafone, Romtelecom, Zapp)
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